What do organization's expect in this technological context of theirs? It should always be quality, utility and safety: > Quality, meant a lot of things in an organization. They don't have time to mince words and align quality measures only with a very specific area. Theirs is quality and they meant to address the entire organizational goal. Owners and senior management knows and can assimilate realities. No less. > Utility, is not only about functionality. They need operational reliability and at the same it is something that doesn't sacrifice stakeholders' temperament, productivity and expectations. And > Safety (and security), is to protect both systems and data. Resilient to incidents and human errors. No excuses. How many human resources do you need to effectively and efficiently tackle these varying expanses, as shown in the image above? Have you been reciprocating and interchanging people with technology and there exists still that huge inconsistency and...