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Showing posts from August, 2022

downdetector.com show more with a service' recurrent incident

Have you been using, or watching, downdetector.com as your primary resource to monitor your digital service performance, if not unscheduled downtime, for a long time, and have been going back and forth for it? It's where some people like us, technology savvy and the curious we knew, go to quickly learn about some digital services, whether household or corporate resource are being affected, and the impact of others, associated or not, with those in the current incident, as they are listed, either in the mobile app or its website counterpart.  Did you know that there are few services that never gets to the list, too? We'll give them 5 star if we can. While the majority of those companies and brands in its categories including telecommunications, finance, internet, social media and gaming, shows up repeatedly. This is true regardless of where your country, which a present disruption and instability is happening, the moment you checked the status of a service,  and if trying to be

Online information provided for stakeholders' consumption

It must relay the true meaning and real application necessary in the physical world. We have probably all experience how to learn first thing about our plans before we go ahead and act. Like for instance, when we order something online, attend to some responsibilities for our organizations, communicate with people via video, chat and email including but not limited to asking stakeholders, very politely and sincerely, if there's anything else we can do to help further. This online environment must make us work to facilitate and relay exactly what we expect and do in the physical world. What the online information is telling us should be enough to readily make a decision and act accordingly. This is especially true when people have to do it themselves, read relevant information and will go there, say store, or anywhere else, to perform the chores required.  We cannot provide information online, when customers expect them to be a guideline or instruction to do something, that we know