IT documents comes with different names such as the following: - Manual or handbook, - Policies and procedures, - Management systems, - Project plans. In the real world we have various names with unique descriptions and purposes when in fact they could be made to do a uniform direction for which actions are based for the entire IT initiatives, probably the longest in IT lifecycle is operation. The problem is our inclination on something else which is wrong. IT remains an IT area. Business remains a business area. The same problem is carried out when we conduct IT audit. Most audit are missing the gists in which IT is being used by businesses. We once said that an effective IT audit is conducted by IT people themselves but there is something wrong with that even. Business and accounting people have been doing it with a different bias and preconceived notions which doesn't make the cut for IT direction and audit respectively. Leaders play the same game and so the problem continues an
IT documents comes with different names such as the following:
- Manual or handbook,
- Policies and procedures,
- Management systems,
- Project plans.
In the real world we have various names with unique descriptions and purposes when in fact they could be made to do a uniform direction for which actions are based for the entire IT initiatives, probably the longest in IT lifecycle is operation.
The problem is our inclination on something else which is wrong. IT remains an IT area. Business remains a business area.
The same problem is carried out when we conduct IT audit. Most audit are missing the gists in which IT is being used by businesses. We once said that an effective IT audit is conducted by IT people themselves but there is something wrong with that even. Business and accounting people have been doing it with a different bias and preconceived notions which doesn't make the cut for IT direction and audit respectively.
Leaders play the same game and so the problem continues and they are dependent on their technology people to carry out related stuff just like they made their businesspeople do theirs even before technology became the premium facility for doing business.
But the actions are taking technology to make things work and every document created must consider the former always and not the latter. If you've seen the SCF which stands as structure, content and facilities, these has a lot to do with any decent IT work document including any outcome- or case-based education.
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