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Online information provided for stakeholders' consumption

It must relay the true meaning and real application necessary in the physical world. We have probably all experience how to learn first thing about our plans before we go ahead and act. Like for instance, when we order something online, attend to some responsibilities for our organizations, communicate with people via video, chat and email including but not limited to asking stakeholders, very politely and sincerely, if there's anything else we can do to help further. This online environment must make us work to facilitate and relay exactly what we expect and do in the physical world. What the online information is telling us should be enough to readily make a decision and act accordingly. This is especially true when people have to do it themselves, read relevant information and will go there, say store, or anywhere else, to perform the chores required.  We cannot provide information online, when customers expect them to be a guideline or instruction to do something, that we know

Important notes for all training programs

Reservation requires full payment. It must be done a week prior to the conduct of training or depending on availability as schedule is approved on a first-come first-serve basis. Withdrawal, if necessary, must be done 2 days before the agreed upon schedule for full refund. 1 day before schedule will be 50% refund. No withdrawal and refund after the first day for training programs with fixed schedules including up to 5-day delivery, straight or staggered.  Official/collection receipts are issued.     

Certificate of attendance for participants and certificate of appreciation for on-site/private hosting organization will be provided. Training materials will be in hardcopies, by default, unless it is requested to be in softcopies when reservation is made. License for softcopies will be issued to participants, even if fees were paid by, their organization, unless instructed otherwise.     

Participants will be furnished of major content changes and updates (technical evolutions run off fast, we need to know what it is and how it is affecting our business, we simply cannot missed that), if any, for one (1) year with the course they have attended. It will be communicated and provided via email.     

Occasional and quick Q&A’s via group/class mailing list or direct email and maybe a not so often face-to-face or get together for consultation strongly encouraged. So, shoot whenever you have burning question, unanswerable by the unstructured web of mostly public information or unsatisfied by your colleagues’, and that cannot pass until next time. Life’s so short, don’t wait, work and focus on it. You know, we are here.

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